I did so, but I was never refunded the amount. According to my discussion with ***** ****** of Seamless, the company wanted me to withdraw my complaint, and then after they were paid by Amex, they would refund me the amount paid. I then filed an AMEX dispute and was credited for that amount. My AMEX card was then billed on for $2,567.90, representing a new year of service. According to the contract I needed to inform them ahead of time to cancel the automatic renewal, which I communicated to them via their website. I had a 1-year usage contract with the Seamless AI company, that ended on. I am attempting to recoup the $3000 we we charged with no warning or confirmation that was the amount we'd like to proceed with for another calendar year. I have since cancelled our account and attempted to stop further payment, but am not confident that cancellation will be honored. $3,000 is a lot of money in our budget and we were not intending to spend that much with the company this year. We are a non-profit organization that serves people with disabilities. I have since left two phone messages, sent two emails, and "chatted" with a staff member who assured me they would pass my complaint onto the billing team. I attempted to contact Seamless.AI immediately to discuss the matter with someone, in hopes of reaching some kind of solution. In fact I was planning on downgrading our account before the renewal as we have had staff leave and we no longer had the same need for the number of licenses. As I was checking for something unrelated to our payment/invoicing/etc, I navigated to that section of our account and saw that we had been charged the $3000 for renewal with no advanced warning or notification that it was to occur. © 2023 USPTO.We were under an annual contract with Seamless.AI for $3,000. Any reliance you place on such information is therefore strictly at your own risk.Īll official trademark data, including owner information, should be verified by visiting the official USPTO website at This site is not intended to replace professional legal advice and should not be used as a substitute for consulting with a legal professional who is knowledgeable about trademark law. The use of this site is at your own risk. While we strive to provide accurate and up-to-date information, we do not guarantee the accuracy, completeness, reliability, or suitability of the information displayed on this site. The information provided by uspto.report is based on publicly available data at the time of writing and is intended for informational purposes only. Uspto.report is an independent third-party trademark research tool that is not affiliated, endorsed, or sponsored by the United States Patent and Trademark Office (USPTO) or any other governmental organization. Status: New application will be assigned to an examining attorney approximately 3 months after filing date. (Electrical and scientific apparatus) Scientific, nautical, surveying, electric, photographic, cinematographic, optical, weighing, measuring, signaling, checking (supervision), lifesaving and teaching apparatus and instruments apparatus for recording, transmission or reproduction of sound or images magnetic data carriers, recording discs automatic vending machines and mechanisms for coin operated apparatus cash registers, calculating machines, data processing equipment and computers fire-extinguishing apparatus. WebsiteĮlectrical Apparatus, Machines and SuppliesĬutlery, Machinery, Tools and Parts Thereof The trademark application has been accepted by the Office (has met the minimum filing requirements) and has not yet been assigned to an examiner.
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